• Our Mission

    To be the world’s first (we were) and foremost (we are) practitioner of contact centre services for the older consumer market.

  • Our Values

    We aim to deliver first class, measurable and value-for-money contact centre services in an honest, transparent way.

  • Our Knowledge

    Over the years, we have developed unrivalled expertise in how to maximise ROI and enhance client’s brand image through traditionally difficult channels.

  • Our staff

    The key to our success – mature, enthusiastic`and empathetic agents who pride themselves on making and leaving a good impression, whilst achieving results for our clients.

  • Our standards

    We are members of our trade association, DMA (UK), and have contributed to their guidance to members regarding telephone contact with the elderly and vulnerable.

Inbound Services
Outbound Services
Care Home Call Handling

Testimonials

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